> ## Documentation Index
> Fetch the complete documentation index at: https://docs.voltic.one/llms.txt
> Use this file to discover all available pages before exploring further.

# Contact Voltic Technical Support

> Contact the Voltic technical support team by email, phone, or by booking an online appointment to resolve any issue.

The Voltic technical support team is available to help you with any installation, configuration, or system operation issue.

<CardGroup cols={3}>
  <Card title="Email" icon="envelope" href="mailto:soporte@voltic.es">
    [soporte@voltic.es](mailto:soporte@voltic.es)
  </Card>

  <Card title="Phone" icon="phone" href="tel:+34871023769">
    +34 871 02 37 69
  </Card>

  <Card title="Book appointment" icon="calendar" href="https://voltic.odoo.com/book/soporte">
    Schedule an online support session
  </Card>
</CardGroup>

## What to include in your inquiry

So we can help you as soon as possible, include the following information in your message:

* Hotel name
* Room number or affected device
* Problem description
* Screenshots from the app [app.voltic.es](https://app.voltic.es) if you have them
* Device serial number (if applicable, it is on the kit label)

<Tip>
  For urgent temperature issues in refrigeration chambers (Cooling Patrol), call the support phone directly instead of sending an email.
</Tip>

## Voltic Platform

Before contacting support, you can check the status of your devices at:

[app.voltic.es](https://app.voltic.es)

From the platform you can view active alerts, the synchronization status of each device, and the temperature or consumption history.

## Related articles

* [Frequently asked questions](/en/support/faq)
* [Installation guide](/en/installation)
* [Technical manuals](/en/installation/technical-manuals)


## Related topics

- [Voltic Device Installation Guide](/en/installation/index.md)
- [Voltic Device Technical Manuals and Diagrams](/en/installation/technical-manuals.md)
- [Frequently Asked Questions About the Voltic System](/en/support/faq.md)