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The Voltic technical support team is available to help you with any installation, configuration, or system operation issue.

Phone

+34 871 02 37 69

Book appointment

Schedule an online support session

What to include in your inquiry

So we can help you as soon as possible, include the following information in your message:
  • Hotel name
  • Room number or affected device
  • Problem description
  • Screenshots from the app app.voltic.es if you have them
  • Device serial number (if applicable, it is on the kit label)
For urgent temperature issues in refrigeration chambers (Cooling Patrol), call the support phone directly instead of sending an email.

Voltic Platform

Before contacting support, you can check the status of your devices at: app.voltic.es From the platform you can view active alerts, the synchronization status of each device, and the temperature or consumption history.